WW (APJ) Financial Claims Management Manager
WW (APJ) Financial Claims Management Manager-660930
Description
- Manages a team of individual contributors and/or Manager 1s for a business/function or region by setting performance goals and objectives, allocating financial and human capital for programs and projects, and ensuring timely and effective delivery of process reviews and programs.
- Reviews program parameters defined by team; motivates, coaches, and fosters creativity within teams.
- Defines project scope, prioritizes initiatives, and determines resource needs.
- Establishes governance structure for project.
- Provides guidance on processes/programs of the highest level of complexity.
- Reviews findings and conclusions and makes practical recommendations and strategic decisions.
- Identifies areas for program improvement and sets strategies; leads projects and corporate initiatives at the regional or global level.
- Identifies consequences of decisions on a regional or global level and develops appropriate solutions.
- Develops and maintains strong working relationships with the most senior-level business partners and advises regional management in the successful implementation of process and capability recommendations, while effectively overseeing the entire process.
- Collaborates and negotiates with senior business leaders to resolve highly complex issues; represents HP to internal and external stakeholders, such as management and external clients, on all process and capability matters
- May lead a global project or initiative of moderate complexity.
- May lead the process and capabilities operations for a large country, or for one or more business lines within a region.
- Typically partners with internal clients at the VPlevel or above.
Qualifications
- Typically 10+ years related experience.
- Typically 2-4 years of people management experience.
- Quality improvement training required.
- First-level university degree or equivalent experience; advanced university degree preferred.
Knowledge and Skills Required
- Content master in the field of process and capabilities management with a complete systematic knowledge of project management tools.
- Exceptional financial and business acumen; indepth business and industry knowledge.
- Advanced knowledge of the business planning process within HP.
- Excellent leadership and supervisory skills, including goal-setting, conflict resolution, performance management, budget planning, problem solving, evaluation, and employee engagement.
- Excellent project management and process development skills.
- Excellent communication, influence, and presentation skills, including both written and verbal forms catered to a wide variety of audiences.
- Mastery in English and local language as well as other languages as required.
- Superior quantitative and qualitative analytical skills, including competency in financial analysis.
- Ability to apply management core competencies in working with both internal clients and external partnerships.
- Ability to understand and anticipate customer needs, and address needs with workable programs.
- Ability to manage or oversee others in managing multiple projects while staying within the scope of the overall strategy.
Critical Competencies to Drive Business Results
Operations Strategy Execution
Actively manages operational plans to business requirements and advances the business interests of HP
Actively manages operational plans to business requirements and advances the business interests of HP
Operations Building/Process Improvement
Monitors, troubleshoots, and improves area-of-control operational processes to ensure optimum performance and practice consistency
Supervision
Assesses and manages employee performance to ensure individual and group excellence
Stakeholder Negotiation & Commitment Building
Collaborates effectively with others to ensure shared commitment to an enterprise and mutually beneficial results
HP Businesses/Operations Integration
Understands and effectively integrates HP's corporate vision, line-of-business objectives, and associated value propositions within operations program design & roll-out
Understands and effectively integrates HP's corporate vision, line-of-business objectives, and associated value propositions within operations program design & roll-out
Customer Ops Management
Understands customer operations management - its rationale and requirements, and how its systematic application contributes to HP business success.
Information Management Acumen
Demonstrates fundamental understanding of information management systems and infrastructure
HP Sales Operations Productivity Tools/Processes
Understands how the systematic application of HP's sales planning & productivity tools/processes contribute to effective work management
Change Management
Develops methods for supporting innovation and change across the organization
Develops methods for supporting innovation and change across the organization
Problem Solving
Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution
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