IELTS Systems Support Officer Based London

Salary: £18,800 per annum plus London Market Allowance of £3,300 per annum

Attractive salary and benefits package, including 32 days’ leave, Civil Service pension arrangements, and benefits from a range of family-friendly policies.

The British Council is a world leader in cultural relations, building long-term relationships and trust between people in the UK and other countries, for mutual benefit. It operates in 110 countries through a wide range of programmes in English, education and society, and the arts. Our English business covers not only English teaching and teaching-related products but also enables students to sit English language and other professional examinations worldwide.

Our leading English examination is IELTS, the International English Language Testing System which is jointly owned by British Council, Cambridge ESOL and IDP IELTS Australia. IELTS is currently taken by around 1.5 million candidates around the world each year. The British Council delivers the IELTS test globally through a network of British Council offices, and independent test centres, typically universities or language schools

We are currently looking for a systems support officer who will help support the use of a range of British Council IELTS systems and the related support resources. An important element of this role will be managing existing web based support solutions, and contributing to the understanding and development of different user and customer journeys.

You are likely to have an understanding some experience of project management along with some experience of using and contributing to the development of support systems. Experience of using content management systems such as Drupal will be an important part of what you bring to this post. You are also a strong team player who can be relied upon to meet deadlines.

The post holder will be a key member of a friendly, professional team of colleagues in the UK and abroad.

Download the Role Profile and an application pack:
• Role Profile
• Candidate Information
• Application Form
• British Council Behaviours

Candidates must have the right to work in the UK at the time of applying.

The closing date for applications is Tuesday 24 January at 0900 hours. Please send completed applications to UK-Resourcing@britishcouncil.org

If you have any problems downloading the application pack please contact UK-Resourcing@britishcouncil.org
The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community.
The United Kingdom’s international organisation for cultural relations and educational opportunities. A registered charity: 209131 (England and Wales) SC037733 (Scotland).