E-Learning Support Officer University of London

University of London - University of London Computer Centre (ULCC)

The Role University of London Computer Centre (ULCC) is looking for a dynamic E-Learning Support Officer to join its expanding e-learning team. You will provide first line support to the customers of ULCC E-learning services. This will include creating support documentation and training materials, assisting with the maintenance and development of the service, maintaining records of customers and producing reports on the service’s performance.

Requirements You will have experience of supporting the use of technology in delivery of learning. Alongside experience of using e-learning tools as a teacher and administrator, in particular you will have in-depth knowledge of Moodle and an awareness of recent developments. Having the ability to work flexibly both with others and on your own initiative, you will have excellent communication skills in both technical and teaching environments.

About The Department University of London Computer Centre (ULCC) develops and implements the IT strategy for the central University. This involves providing office applications on 1,400 PCs, operating more than 40+ servers and maintaining a high performance local network for specialist institutions across several locations. ULCC also supports over 50,000 distance learning students in association with the University of London International Programmes. Furthermore, internet access is provided to 3,500 students in the intercollegiate Halls.

Further Information The closing date for receipt of completed applications is on Sunday, 22 January 2012. Interviews are scheduled to take place in the week commencing Monday, 30 January 2012. The University offers membership to the Universities’ Superannuation Scheme (USS).Pursuing equal opportunities and excellence in education. www.london.ac.uk

About the University of LondonThe University of London is one of the oldest and largest universities in the UK – and the most diverse. Established by Royal Charter in 1836, the University is recognised globally as a world leader in Higher Education. We are a federal institution consisting of 19 self-governing Colleges of outstanding reputation, and a number of acclaimed central academic bodies, the University of London offer almost every subject covered in any University curriculum, delivering huge flexibility and choice to its students.