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Business Analyst III, Shared Services World Vision

PURPOSE OF POSITION:

Increase the effectiveness and efficiency of Operations through improvement within operational units along with project execution, coordination and communication between support and business functions. Collaborate across departments to design and ensure seamless implementation of systems and structures along with appropriate business process change. Contribute to short and long-term organizational planning and strategy and serve as a knowledge source to support and drive initiatives as a member of the Operations teams who contributes to long-term operational excellence. Communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others.

      Information Management, Business Process Knowledge and Analysis:
    • Facilitate the definition and maintenance of business process management flows and information knowledge distribution.
    • Collaborate with business process owners on key business changes needed or made to ensure process and operational documentation is maintained and owned.
    • Research best practices with appropriate staff and leadership to identify strategic opportunities and manage business process changes
      Provide reporting on project progress to senior management and clients, ensuring any changes to budget, resources, timeline and/or risk are communicated in a timely way

      Technical Integration and Functional Implementation:
    • Partner across organizational functions to design system functions to support operational business processes, define business requirements and strategies for development or updating of systems and processes to meet senior leadership's objectives.
    • Coordinate with business to develop criteria for implementation plans to maintain transparent processes and minimize change impacts

      Business Project Management
    • Ensure cross-organizational projects are prioritized and addressed.
    • Develop and manage project budget, ensuring that it is realistic, thorough and meets divisional and organizational expectations.
    • Lead, define, validate and take responsibility for business project execution including scope, phases, milestones, communication, budget, change management, and outcome measurements.
    • Lead project resources critical for the success of assigned projects; coordinate with technical implementation project managers if/when assigned for functional system changes.

      Work with the Hackett Group and local finance to document project/process savings as a result of process improvements.

      Strategy and Planning:
    • Work directly with senior management to identify and prioritize opportunities and risks associated with projects
    • Use knowledge of business process flows, information management and operational support units to support strategic planning cycles.Work collaboratively with team members when assigned to work as part of a team.

      Represent and facilitate activities on behalf of the Director in his/her absence where needed.

      Perform other duties as required.

      Attend and participate in the leadership of daily devotions and weekly Chapel services


KNOWLEDGE, SKILLS & ABILITIES:
      REQUIRED:
    • Bachelor's degree in business administration, finance, accounting, related field, or equivalent
    • Broad and deep experience in business operations; 5 or more years.
    • Work experience must include a minimum of three years of project management experience.
    • Knowledge of Lean Sigma and/or other quality methodologies preferred
    • Experience working with virtual and/or matrix teams
    • Experience working with cross-cultural team ideal

      PREFERRED:
    • MBA desirable

Business Analyst III, Shared Services