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Account Manager - Global

Microsoft is seeking a world class sales professional in San Francisco to manage our global customer relationship with an oil and gas solutions provider to consumers, businesses and institutions globally.

The Global Business Manager (GBM) will be responsible for providing strategic business leadership and day-to-day IT program management for a Global Account with a complex and multi-faceted relationship with Microsoft. In this role, you will enable Microsoft’s worldwide field sales and services organization to achieve its goal of winning value-producing deployments, driving global customer satisfaction and growing revenue. Your success will in part be measured by the impact this customer’s “IT Showcase” has on Microsoft enterprise sales. You will build and manage key relationships, monitor deployment projects, engage resources and lead a diverse and talented virtual team. You will engage with Microsoft’s senior leadership team for Executive Sponsorship.

Responsibilities
The Global Business Manager is responsible for teaming with the customer’s IT Organization to build strategic relationships within the account, articulating a clear vision, generating enthusiasm, and impacting multiple operating groups. The Global Business Manager is responsible for selling at the most strategic level within the account and implementing a broad product and services strategy. The GBM will mobilize all appropriate Microsoft resources (Sales, Technical Specialists, Consulting, Support, Product Groups and Executives) to support customer interests that the GBM advocates on the customer’s behalf keeping Microsoft’s long term interests in focus. This includes dotted line responsibility for downstream sales and technical resources around the world.

The Global Business Manager is responsible for worldwide revenue expected to exceed $20 million annually and is expected to increase revenue year over year and grow customer satisfaction across worldwide constituencies. In addition, the Global Business Manager is expected to drive deployment of Microsoft’s infrastructure products across all worldwide divisions of the account and must ensure that line of business applications are developed on Microsoft’s platform thus creating compelling business reasons for the account to purchase future upgrades. Development of formal case studies and press releases highlighting Microsoft-based solution delivery is also required.

Qualifications
Extensive experience engaging with senior executives within the customer and Microsoft is a priority. The GBM must have an excellent understanding of the competitive landscape within the customer’s industry. Experience with a global consulting firm/systems integrator or major computer vendor a plus. Excellent interpersonal, verbal and written communication, analytical and presentation skills are required. Candidate must possess demonstrated decision making, problem solving, and negotiating skills. He/she must be able to forecast sales, leverage the right Microsoft executive to build relationships with customer contacts, be able to drive results from downstream account teams.

Microsoft Functional/Technical Competency requirements include: Account Planning and Management, Business Acumen, Coaching the Sale, Competition, Influencing Executives, Business Decision Makers, IT Pros and Developers and Microsoft Products. Other important Microsoft Competencies requiring Level 4 capabilities include: Action Oriented, Communication Skills, Conviction and Courage, Customer Focus, Cross-Group Collaboration and Negotiation and Conflict Management.

A BA or BS degree in computer science, engineering, business, marketing, or related field (MBA preferred), 10 years+ experience in corporate sales of software or services in the Enterprise market segment or an equivalent.

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Account Manager - Global